Breaker

I’d Like to Speak to a Manager Please — Part 2

A few blogs ago I promised to tell you more about my recent successes in asking for a manager. In part two of this three part series, I was going to tell you about my conversation with Cody, a manager of a franchise chicken restaurant I ordered from while I was out of town. Guess what guys? Cody made a liar out of me. He led me to believe I was successful in asking for a manager and getting a refund for the terrible experience …

Breaker

I’d Like to Speak to a Manager Please — Part 1

So I’ve had 3 experiences in the last 3 weeks that led me to make a phone call that started with “I’d like to speak to a manager please”. Apparently I’m a true blue grown up because while I hate talking on the phone and get anxiety over the mere thought of it, I have absolutely no problem calling a vendor to inform them how awful of an experience I had. Further, I don’t just get on the phone to vent or explain how bad …