So I’ve had 3 experiences in the last 3 weeks that led me to make a phone call that started with “I’d like to speak to a manager please”. Apparently I’m a true blue grown up because while I hate talking on the phone and get anxiety over the mere thought of it, I have absolutely no problem calling a vendor to inform them how awful of an experience I had. Further, I don’t just get on the phone to vent or explain how bad …
